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Why am I receiving a 403 error when logging in to the platform?

Learn what a 403 error means when logging in.

Jessica avatar
Written by Jessica
Updated over 2 weeks ago

Audience: AMLHUB Web App Users


A 403 error appears when access has only been granted to the AMLHUB Mobile App and not to the web version of AMLHUB.

To resolve this:

  • Option 1: Download and use the AMLHUB ID mobile app.

  • Option 2: Contact your organisation’s AMLHUB administrator to request web access if you require use of the web platform.

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