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Why am I receiving a 404 error when logging in to the platform?

Learn what a 404 error means when logging in.

Jessica avatar
Written by Jessica
Updated over 2 weeks ago

Audience: AMLHUB Users


An administrator has not granted your account access to the AMLHUB ID app.

This is why a 404 error appears when attempting to log in.

To resolve this:

  • Contact your organisation’s AMLHUB administrator.

  • Request that your account be added to AMLHUB.

  • Once access is granted, the login will work as expected.

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