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How do I change my user status from Pending to Active?
How do I change my user status from Pending to Active?
Jessica avatar
Written by Jessica
Updated over a week ago

Following the creation of your user account, you will be sent a verification email from the AMLHUB. If you cannot find this email in your primary inbox, it may be in your junk mail or spam folder.

  1. Ensure the email is in your primary inbox, this may mean it has to be moved from your junk mail or spam folder

  2. Click ‘verify email’

  3. Set your password (minimum of 8 characters).

Your user account is now verified and will appear as ‘active’ in the AMLHUB. You can login to both the AMLHUB app or desktop with your email address and password.

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