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How do I manually verify an individual?
How do I manually verify an individual?
Jessica avatar
Written by Jessica
Updated over a week ago

Manually verifying an individual loaded to an unverified transaction can be done through the ‘New' or 'Ready' section of the CDD register.

  1. Locate the transaction containing the individual you would like to verify and click on the transaction name to bring up the structure of the transaction.

  2. Click on the name of the individual.

  3. A pop-up window of the ‘Update Individual’ page will appear on the right-hand side of the screen.

  4. Ensure all required information is entered under the 'Details' tab and all documents uploaded under the 'Documents' tab, and click 'Update'.

  5. Navigate to the ‘Verification’ tab and select the type of verification.

  6. Enter the verification date.

  7. Add any notes you might feel are necessary for keeping an accurate and traceable record of the individual’s verification.

  8. Click ‘Verify’ and your individual's icon will turn to green.

  9. Click ‘Close’ and repeat this verification process for any additional individuals needing to be verified.

    Note: you no longer need to unverify an individual to make changes. Simply click into their record and make the required edits / upload documents, and re-verify.

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