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CDD Outsourcing Frequently Asked Questions
CDD Outsourcing Frequently Asked Questions

Learn how CDD outsourcing works in the AMLHUB.

Jessica avatar
Written by Jessica
Updated over a week ago

When you're pushed for time or facing complicated CDD, it's helpful to have a team of compliance experts at your fingertips to help out.

Our CDD outsourcing team are on standby to help you manage your CDD, no matter how big or small. With fast turnaround and the highest compliance standards, you can be confident your CDD is in the best hands.

Learn more about our CDD outsourcing service in the FAQs below, or get in touch with one of the team.

Outsourcing through the AMLHUB

The AMLHUB now features an outsourcing button that makes it easy for you to outsource your CDD to our team of compliance experts.

How does it work?

  1. After creating your transaction in the AMLHUB, add the contact details (email and mobile number) for at least one person. This can be done by adding an individual, or by inputting information in the notes field.


  2. Select the Outsourcing Request Type dropdown and choose your preferred option.

  3. Choose Full CDD if you want to fully outsource your transaction. We will complete the CDD for you in your AMLHUB, and first contact with your vendor is guaranteed within two hours.

  4. Choose Review Deal if you'd like us to assess the CDD you have done in-house, prior to verification. We will advise you if anything is missing.

  5. Press the Outsource button.

What happens next?

The person who has outsourced the transaction will receive a confirmation message acknowledging the outsource request.

Our compliance team will then action the outsource request, depending on the option you have chosen.

When the transaction has been reviewed / verified, the person who has outsourced the transaction will be notified.

I'm new to outsourcing; can I still use the outsource button?

Yes - all users of the AMLHUB can request to outsource a transaction to us.

If your reporting entity has never outsourced to us before, we will be in touch with more information about process and pricing. You will have the opportunity to review before we proceed with the outsource request.

What are the outsourcing options available to me?

We have a number of outsourcing options to make it easy to manage your CDD.

  1. Good2Go CDD Outsourcing: outsource all transactions to us and we will review. If it is all correct and complete, we will verify it for you.

  2. Hybrid CDD Outsourcing: you choose which transactions to outsource to us. We will complete the CDD for you in your AMLHUB. First contact with your individual is guaranteed within two hours, and we update you when the CDD is complete.

    We also offer the following additional services:

  3. Assurance: we check a portion of your CDD files at a cadence set by you (monthly, quarterly). We then provide a report on findings, including any possible remediation.

  4. Projects: if you have any requirements around remediation or CDD administration, we can assist. Talk to us today about your options.

How much does outsourcing cost?

Our service is affordable for all reporting entities. Get in touch for your copy of our pricing schedule.

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