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All CollectionsNew AMLHUB ID App
How to log into the AMLHUB ID app
How to log into the AMLHUB ID app

Learn how to log into the AMLHUB ID app and troubleshoot login issues.

Jessica avatar
Written by Jessica
Updated over 9 months ago

Requirements for logging into the app

  1. Ensure your personal organisation email address is set up in your AMLHUB platform as a user.

  2. Ensure you can log in to the desktop platform via Single Sign On with your personal organisation email address and password.

  3. Request the AMLHUB team to activate the AMLHUB ID app for your organisation.

Logging in via Single Sign On

The AMLHUB ID app requires all users to log in via Single Sign On, with either Microsoft or Google. This requires your personal organisation email address and password.

Your login email address cannot be an alias or a forwarding address (e.g. marketing@email.com).

If you are experiencing difficulties with your email and password, please talk to your organisation's I.T. team.

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