Audience: AMLHUB Users
This occurs because Microsoft Office 365 is configured to require an IT administrator to approve AMLHUB’s use of the login system.
Resolution Steps for Administrators
Note: Please forward these instructions to your organisation’s IT administrator.
Log in to the O365 admin center with an administrator account for the user’s tenant.
Select the Microsoft SSO button.
Sign in with the Admin Account.
On the Permissions Requested page, check the box “Consent on behalf of your Organisation.”
Click Accept.
Important Note: The critical step is granting consent on behalf of the organisation. Without this, users will continue to see the error.